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FAQs

Order Process

Orders and payments made before 5 PM will be processed the same day and will be booked for shipping the next day (Sundays excluded). Please ensure that your mobile numbers are reachable to avoid failed deliveries. In our efforts to care for our environment, we will not wrap the Curble Chairs in bubble wraps and boxes anymore for Metro Manila deliveries. We will just ask the riders to handle the items with care. For provincial deliveries, items will still be wrapped in a corrugated carton roll and bubble wrap as this is required by the partner couriers.

Shipping 

Shipping in Metro Manila is thru our company rider so there would be no tracking number provided. Expected date of arrival after ship out is 3-4 days for Metro Manila, Rizal, Bulacan, and Cavite. 

 

Promos

  • Buy 3 Curble Chairs, get 10% off on your total order amount.  
  • Free Shipping in Metro Manila
  • Buy 2 Curble Wider, get 1 Curble Cover for FREE!
  • Get PhP 100 OFF on your first purchase! Use discount code: 1STTIME100

Modes of Payment

We accept payment through the following:

  • Cash on Delivery (COD) via Mr. Speedy and Shopee
  • BDO Bank Deposit
  • BPI Bank Deposit
  • GCash/Paymaya/Xpay
  • Credit/Debit Card (Mastercard and Visa)

If payment is through BANK DEPOSIT or GCASH/PAYMAYA/XPAY, please check our account details after you have clicked the COMPLETE ORDER button. Our QR Codes are also posted in our Instagram account.

QR Codes:

 

Returns and Exchange

For damages and issues

This rarely happens but in the event that you have received a defective or wrong item, please contact us at  thelaptoplifestyleph@gmail.com with your order number and a description of the issue, along with photos if available and we will help you out as soon as we can.

To be eligible for  replacement, the item must be in the same condition as it was received (not opened, unwashed and unused with tags and in its original packaging) and product concern should have been reported within 7 days of delivery.  Our Customer Service Team will provide confirmation and instruction should it be necessary to return the product/s involved.

 

For Curble exchanges

We do accept change of Curble Model with the following conditions:

- Item was purchased directly from our website

- Item for exchange is available

- Item for return is in excellent, sellable condition (not opened, unused, unwashed and still with tags)

- Purchase is within 7-days upon delivery

- Customer covers for the shipping fees and any price variation

 

To start an exchange, you can contact us at  thelaptoplifestyleph@gmail.com with your order number. Please note that this is subject to availability of the product. If the product is still available for viewing on the site, you may check if the new model/color you'd like to get is still available before sending an email.

Our couriers do not process retrieval at this time and shipping of returns would have to be initiated and processed by you.  To avoid this (and to help reduce carbon footprint), we recommend checking out the product measurement on the product description in selecting the appropriate Curble Model taking into consideration any preferences.  For additional measurements or sizing/fit advice on specific items, please feel free to reach out to thelaptoplifestyleph@gmail.com.

The Laptop Lifestyle reserves the rights to reject any exchange or return that do not fulfill any of the above stated requirements.

The Laptop Lifestyle reserves the right to amend this policy at any time.